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Team Accounts

Do you already belong to a team with an Ultimate Swim shop account? Click here to create your personal profile to login and access your team's online shop!

JOIN US!

We welcome the opportunity to be your team dealer! We'll create a password protected team login on our website for your swimmers to order team suits, accessories, and apparel. We offer custom screen printing and embroidery, team fitting events, team accessory sale events, and meet vendor engagements. We treat each and every member of your team like a VIP. Join Us Now! Contact us at sales@ultimateswimshop.com for more information or to establish your team account.

TEAM ACCOUNT CREDIT POLICY

A minimum initial order of fifty dollars ($50.00) is necessary to establish a team account. Our terms are strictly Net 30 days from date of invoice, although exceptions are made for institutions that require a signed voucher. Ultimate Swim Shop requires a shipping address and the name, address and phone number of the treasurer or team merchandising chairperson. A monthly finance charge of one and one-half percent (1 ½ %) will be assessed on past due accounts. A thirty dollar ($30.00) returned check fee will be charged to customers in the event that a payment is returned due to insufficient funds.

TEAM PRICING AND SALES QUOTES

Ultimate Swim Shop will invoice team accounts for any quantity of suits. Orders of twelve (12) or more suits qualify for the team price and we will honor the team price for re-orders of as few as one (1) suit. The merchandise offered through Ultimate Swim Shop represents products available through June, but prices are subject to change without notice. All current prices will be quoted by email or over the phone and we welcome your inquiries.

RETURNS

Contact your designated Ultimate Swim Shop Team Sales Representative for a Return Authorization. Requests for exchanges must be received within ten (10) days of the original date of the invoice in order to receive a replacement. Exchanges will only be made on accounts which are paid in full. Team customers who wish to return new, unused products within thirty (30) days of the original shipment are subject to a minimum handling and restocking charge of twenty percent (20%). A credit memo will be issued to an invoice for the original team price of the product less the restocking charge. If a replacement is not desired and an invoice is paid in full, Ultimate Swim Shop will issue a merchandise credit. If items are out of stock, undelivered within thirty (30) days, or cancelled prior to our shipment a merchandise credit will be issued. Return shipping is the responsibility of the customer. You are encouraged to insure returned packages, as Ultimate Swim Shop is not liable for merchandise that is lost or damaged during transit.

PLEASE NOTE: Custom items are NOT RETURNABLE unless proven defective.

REQUESTING A RETURN AUTHORIZATION

Contact your Ultimate Swim Shop Team Sales Representative to request a Return Authorization number.

  1. Please provide your order number and/or invoice number with the item number/quantity you wish to return
  2. Your sales representative will provide you with a Return Authorization number to include on the outside of the returned package
  3. Mail your package to the Receiving Office with a copy of your original invoice:
    Ultimate Swim Shop – Receiving
    1637 Stelton Road, Suite 8B
    Piscataway, NJ 08854
    RA# (include the number issued for return)
  4. Upon receipt and review of your return, a credit will be issued. Shipping charges are non-refundable.